FAQ

How do I know what size to order?
Check out our Size Guide — measure your dog's neck and chest, and match it to our chart. When between sizes, we recommend sizing up.

What if the item doesn't fit?
No problem — see our Shipping & Returns page for our exchange window and process.

How long will my order take to arrive?
Orders are processed within 1–2 business days and typically arrive within 5–7 business days after that.

Do you ship internationally?
Not yet — we currently ship within the United States only.

What if my dog chews through the product?
Our gear is built for daily wear and tear, but we can't guarantee against determined chewers. Reach out if something fails under normal use and we'll take a look.

How can I contact you?
Reach us anytime through our Contact page — we typically respond within 1 business day.